On-the-go support can even be achieved for administrators with iOS and Android devices. Remote access software integrates with all operating systems. Whether your team relies on Windows, Linux, or Mac OS X systems, robust remote access software connects to all relevant operating systems to facilitate remote control. This form of advanced screen sharing empowers technicians to remotely administer support and troubleshoot any issues, allowing them to reboot systems, clear event logs, start or stop any services in motion, copy and delete files, and more. Remote access software facilitates troubleshooting for servers and workstations. IT administrators with remote access software are equipped to control the mouse and keyboard actions of remote devices from their own local devices in real time. The software can connect devices within the same office building or across continents, granting administrators the ability to control computers anywhere, at any time of day. Typically, an IT technician uses remote access software to support a remote workforce or customers. Remote access software is any software allowing a user on one device to remotely access a different device, whether inside or outside of the network firewall. View All Application Management Products.View All IT Service Management Products.
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